nddPrint MPS - Complete solutions for managing and monitoring print operations, enhancing efficiency and automating processes of off-site operations.
Steps to optimize the processes of off-site print operations.
Control
Efficiency
Proactivity
Centralized control of operations
Scheduling of batch supplies and shipping routes
Identification of active supplies with unknown origin
Notification of premature exchanges
Analytical verification of productivity levels
Integrated view of the stocks and logistical processes
Print fleet monitoring
Support for closing routines
Tracks the quantities of inventory items
Alerts administrators of supply distribution
Management of the entire supply stock of the operation
Centralizes order operations in the Services Portal
Automatic replenishment of supplies based on device history
Support for data collection of both automatic and manual counters
Replenishment of supplies utilizing printer resources
Support monitoring of all major manufacturers
The MPS closing module is a system specialized in measuring and controlling production, fully covering the stages and and processes of:
Automatic meter collection
Various methods of capturing data via the device or by USB
Non-automated collection
In environments without communication, it is possible to collect data from devices through the services portal
Analysis of contract details by device
Ability to view production behavior of devices under contract
Counter freezing
Maintainence and history on the closure of frozen counters
Production and validation cutting
Complete spending analysis of all prodution in a given period
Manual counters
Manual counters in specific cases of unmonitored equipment
Mapping counters
Configuration wizard that generates total synchronization between the services provided and the measured services
Asset / equity control
Control and organize the assets / equity available in the client's environment
Integration
Integration of meters and closing metrics is a native resource of MPS
Contract monitoring alerts
Assists in the monitoring of device contract dates
Allocation of value to services rendered
Assign values to print services: mono pages, color pages, scan, copies and prints
Service volume calculation rules
Assists in the breakdown of costs at closing
The MPS supplies module specializes in managing end user supply demands
Replenishment planning
Advanced knowledge of supply quantities to be sent to the client’s operation
Inventory control
Ensures that the supplies are available for clients
Monitor the internal supply chain
Identify losses due to premature exchange of supplies
Order via the service portal
Clients can place orders reducing steps, e-mails and help desk calls
Behavior based replacement
Supply replacement based on device usage history
Integration of systems and processes
Automated internal process for billing, suppport and supply ordering
Supply yields
Greater efficiency of supply usage based on average coverage rates
Increased productivity
Avoid production stoppages by not changing out supplies before they're finished
Visibility of processes
With full time monitofing identify what needs to be procured and shipped
Printers are the main focus of MPS, from which all processes are structured. See the main process points:
Manual device registration
Register devices manually for nddPrint MPS monitoring
Integrated printer directory
Devices are registered and integrated into ERP systems
Automatic printer registration
Devices are automatically recognized on the network and added to the solution
Extensive registration of printers
A large quantity of devices can be added to the solution at any time
Printers without data
Know which devices are not sending data
Synchronize printer registrations
Synchronization to the cloud is done directly at the client
Monitoring
Hardware events for the printers, counters and supplies levels
Monitoring status
Reports the persistence of the device monitoring
New printer alerts
Alerts for new unregistered devices found on the network
Monitoring moving of printers
Know when a device is disconnected or has changed location
Individual control
Streamline process, controls, and productivity by device
Organize by statuses
Statuses make it easy to identify equipment (inventory, monitored, disabled and alerts)
Minimizes occurrences of missing meter readings supply status, unplanned device movements, or premature supply changes that have been detected.
Support monitoring alerts
Automatic printing alerts, equipment, contracts, supplies and counters
Workflow
Classifies alerts by level of importance
HelpDesk integration
Tracks alerts with HelpDesk integration
The Customer Relationship Portal - Service Portal in addition to facilitating communication with the client, it helps the client understand the cost of:
Service desk reduction
Get to know all the available resources that the customer can use
Supply replenishment
Significantly helps reduce the use of supplies
Collect counters without automation
Monitor devices that do not have counter-capture automation
Be more proactive
Be proactive in identifying and solving problems before the customer sees it
Agility in closing delivery
Make time with the automation that our closing metrics impact on the environment
Customer service portal
Monitors requests made by the client in a private portal
Know more through our presentations and white papers.
In addition to our feature rich application, nddPrint has configurations for each manufacturer
Integration with one or multiple systems
Information Security
Cloud Computing
Full Time Printer Monitoring
Internal Supply Chain Monitoring
Address
North American Corporate Headquarters
4625 Morse Road, Suite 100
Columbus - Ohio 43230-8355
Phone
+1 (614) 414-6266